Screen Capture Utilities

A screen capture or screen grab, also know as a screen shot or print screen, is a digital image which recording of the contents of a computer screen, tablet, or phone display. When you need to capture a window, rectangular area, or free-form area of a screen or window, and annotate it, these utilities will … Read more

Unable to upgrade Samsung Smart Switch for a Standard User Account

Samsung Smart Switch is software used to transfer contacts, etc. to a new Samsung phone, synchronize Contacts with Microsoft Outlook, and/or backup the phone. This is a typical issue where the software was developed without testing as a Standard User as the primary account. Environment Application: Samsung Smart Switch v4.1.16102.12, v4.2.20061.8, v4.2.20113.5 OS: Windows 10 … Read more

How to enable AHCI in Windows 7 after installation as ATA

OS Windows 7 To enable AHCI (Advanced Host Controller Interface) after Windows 7 is installed with ATA mode, do the following: Start Windows 7 Run Registry Editor Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci Change the “Start” value from 3 to 0 Reboot and go to the BIOS immediately Set BIOS to AHCI The next time Windows 7 loads, … Read more

No Internet Access Because of Invalid 0.0.0.0 Network

The Gateway IP address for the default route, 0.0.0.0, should be the IP address of the Default Gateway/router for your current network. Open a Command Prompt, with admin rights, then type the following command, then press the Enter key: route print If the Gateway IP address for the default route, 0.0.0.0, has the wrong IP … Read more

Gadgets Not Loading or Missing from The Desktop

If Windows Gadgets are not loading or are missing from the Desktop, try the following: Use Task Manager to end the sidebar.exe process Right-click on the Desktop and select Gadgets from the Context Menu to restart sidebar.exe Microsoft recommends disabling the Windows Sidebar and Gadgets because of security concerns. Microsoft Security Advisory (2719662): Vulnerabilities in … Read more

Show Extensions for Known Files Types

I like to see the file extensions. I want to know while file types I’m looking at, regardless of whether the thumbnail icon is correct or not. In Windows Explorer, choose Organize > Folder and Search Options. Click the View tab in the Folder Options dialog box. In Advanced Settings, deselect Hide Extensions For Known … Read more

Windows 8.1 Store Broker (wshost.exe): High CPU Usage

OS: Windows 8.1 System: Microsoft Surface Pro 2 Issue: “Store Broker” starts up by itself without accessing the Microsoft Store and uses 35% of the CPU. Solution Open Task Manager and end the “Store” and “Store Broker” tasks. Open File Explorer and go to the C:\Users\{User}\AppData\Local\Packages\winstore_cw5n1h2txyewy\LocalState directory, where {User} is the name of the user … Read more