Windows Store App: “Your PC isn’t connected to the Internet.”

OS: Microsoft Windows 8 Professional (64-bit) System: Lenovo ThinkPad X220 Tablet Symptom Network connectivity and Web browsing are working properly. Only the Windows Store App has a problem and displays the following message:  “Your PC isn’t connected to the Internet.” Solution Open a Command prompt Clear the Windows Store app cache by running: WSReset.exe The … Read more

PNG images are not displayed in Internet Explorer

Symptom In Internet Explorer, PNG images on a Web page may not display. Instead, a placeholder (red X), may appear in place of the PNG images, but all other image types are displayed. Solution If PNGs display when logged in as an Administrator, then try restoring the default security templates for the affected user: Log … Read more

Unidentified Network – Local Only Access

Alternate title: Unable to Connect to the Internet OS: Windows Vista Business Router: Linksys BEFSR41, and Cisco Problem Description Upon connecting to a new network, “Access” in Network and Sharing Center indicates that the connection is “Local Only” instead of “Local and Internet.” Windows Vista firewall is enabled, but no recent changes were made System … Read more

Show Extensions for Known Files Types

I like to see the file extensions. I want to know while file types I’m looking at, regardless of whether the thumbnail icon is correct or not. In Windows Explorer, choose Organize > Folder and Search Options. Click the View tab in the Folder Options dialog box. In Advanced Settings, deselect Hide Extensions For Known … Read more

Built-In Tools

OS Windows 7 Problem Steps Recorder (psr.exe) You can use Problem Steps Recorder to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click (called a screen shot). Once you capture these steps, you can save them to a … Read more

Create a Restore Point for Windows 7

OS Windows 7 I recommend that you create a restore point before you install applications and device drivers. Here are the steps to do so: Click on the Start button and right-click on “Computer” Select “Properties” from the Context menu to get to the System area of Control Panel Click on the “System Protection” link … Read more

Windows 7 XP Mode: Creating a “Seamless” shortcut to an XP Mode Application

OS Windows 7 When installing an application in the Windows XP VM, make sure to install it for “all users.” Usually the install will place a shortcut under “C:\Documents and Settings\All Users\Start Menu\Programs\.” Shortcuts added in the Windows XP VM to “C:\Documents and Settings\All Users\Start Menu\Programs\” will usually be seamlessly added to Windows 7 under … Read more

Windows 7 XP Mode without Hardware Virtualization

System Dell OptiPlex 760 Desktop OS Windows 7 Ultimate, 64-bit Update May 2010: The current versions of Windows XP Mode for Windows 7 no longer requires hardware virtualization. Windows XP Mode and Windows Virtual PC on Windows 7 requires a processor capable of hardware virtualization, with AMD-V, Intel VT or VIA VT turned on in … Read more

The file AdobePDF.dll on Windows Vista CD-ROM is needed

OS Windows 7 Ultimate 64-bit Application Adobe Creative Suite 3 (CS3) Web Premium Issue During the installation of Adobe CS3, a dialog box for Adobe Acrobat 8 Professional displays the following: File needed The file ‘AdobePDF.dll’ on Windows Vista CD-ROM is needed. Solution On the Adobe CS3 DVD, copy AdobePDF.dll_64 from \Adobe CS3\payloads\AdobeAcrobat8en_US\Data1.cab to the … Read more

Offline (The disk is offline because it has a signature collision with another disk that is online)

System Dell OptiPlex 760 Desktop OS Windows 7 Ultimate 64-bit Issue I replaced a drive that had Windows Vista Business 32-bit so that I could do a clean install of Windows 7 and still keep Vista just in case. After Windows 7 was fully installed, I hooked up the original hard drive using an Apricorn … Read more