Unable to upgrade Samsung Smart Switch for a Standard User Account

Samsung Smart Switch is software used to transfer contacts, etc. to a new Samsung phone, synchronize Contacts with Microsoft Outlook, and/or backup the phone. This is a typical issue where the software was developed without testing as a Standard User as the primary account. Environment Application: Samsung Smart Switch v4.1.16102.12, v4.2.20061.8 OS: Windows 10 Professional …

Read moreUnable to upgrade Samsung Smart Switch for a Standard User Account

Wacom Intuos Pro: Multi-Touch Stops Working [Fix]

Environment OS: Windows 10 v1909 Device: Wacom Intuos Pro Pen Tablet S (PTH-460) – 2019 edition Wacom Driver Info: v6.3.38-2 Connection: Plugged into a built-in USB 3.0 port Observations The tablet stops responding to multi-touch input. The tablet responds to input from the Pro Pen 2 The tablet’s buttons & touch wheel continue to work …

Read moreWacom Intuos Pro: Multi-Touch Stops Working [Fix]

Adobe Creative Cloud: No Internet Connection

Environment OS: Windows 10 Pro v1909 Affected Programs: Adobe Creative Cloud, Microsoft OneNote Application: NordVPN (and other VPN services) Observation After connecting with a VPN, you have Internet access with your Web Browser, but: Adobe Creative Cloud Desktop will not connect, showing the error: “No Internet Connection” and displays the message: “You are offline. Some …

Read moreAdobe Creative Cloud: No Internet Connection

Turn Off Auto-Restart For Scheduled Automatic Updates

If a Windows update installed via automatic updates requires a restart of the computer, Windows will display a prompt notifying you of this. You can postpone the restart as many times as you wish. If you’re not at your computer when the restart prompt is displayed, Windows will restart after 10 minutes.  If you have …

Read moreTurn Off Auto-Restart For Scheduled Automatic Updates

How to enable AHCI in Windows 7 after installation as ATA

OS Windows 7 To enable AHCI (Advanced Host Controller Interface) after Windows 7 is installed with ATA mode, do the following: Start Windows 7 Run Registry Editor Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci Change the “Start” value from 3 to 0 Reboot and go to the BIOS immediately Set BIOS to AHCI The next time Windows 7 loads, …

Read moreHow to enable AHCI in Windows 7 after installation as ATA

How to Create a Bootable USB Flash Drive to Install Windows 7

Requirements An ISO of the Windows 7 installation DVD or a Windows 7 disc. You can download ISO’s from the list of Windows 7 ISO Direct Download Links. You’ll still need your own valid product id key to activate Windows 7. A USB Flash Drive that has a capacity of 4GB or larger. This USB …

Read moreHow to Create a Bootable USB Flash Drive to Install Windows 7

No Internet Access Because of Invalid 0.0.0.0 Network

The Gateway IP address for the default route, 0.0.0.0, should be the IP address of the Default Gateway/router for your current network. Open a Command Prompt, with admin rights, then type the following command, then press the Enter key: route print If the Gateway IP address for the default route, 0.0.0.0, has the wrong IP …

Read moreNo Internet Access Because of Invalid 0.0.0.0 Network

Gadgets Not Loading or Missing from The Desktop

If Windows Gadgets are not loading or are missing from the Desktop, try the following: Use Task Manager to end the sidebar.exe process Right-click on the Desktop and select Gadgets from the Context Menu to restart sidebar.exe Microsoft recommends disabling the Windows Sidebar and Gadgets because of security concerns. Microsoft Security Advisory (2719662): Vulnerabilities in …

Read moreGadgets Not Loading or Missing from The Desktop