MacOS: User Account Won’t Delete

Scenario We were unable to delete an account using MacOS: System Preferences > Users & Groups.After selecting the user to delete, and clicking the “-“, we were prompted for the password of the account we were attempting to delete, which failed. I don’t recall if the error was invalid password or user not found. We … Read more

Unable to upgrade Samsung Smart Switch for a Standard User Account

Samsung Smart Switch is software used to transfer contacts, etc. to a new Samsung phone, synchronize Contacts with Microsoft Outlook, and/or backup the phone. This is a typical issue where the software was developed without testing as a Standard User as the primary account. Environment Application: Samsung Smart Switch v4.1.16102.12, v4.2.20061.8, v4.2.20113.5 OS: Windows 10 … Read more

Wacom Intuos Pro: Multi-Touch Stops Working [Fix]

Environment OS: Windows 10 v1909 Device: Wacom Intuos Pro Pen Tablet S (PTH-460) – 2019 edition Wacom Driver Info: v6.3.38-2 Connection: Plugged into a built-in USB 3.0 port Observations The tablet stops responding to multi-touch input. The tablet responds to input from the Pro Pen 2 The tablet’s buttons & touch wheel continue to work … Read more

OneNote Search Notebooks Stopped Working

OneNote Logo Banner

Did search All Notebooks in Microsoft OneNote stop working? Or you’re getting partial results, such as only new pages are searched? Then try the steps in this post to fix the issue. Note: This post applies to the desktop version of OneNote 2016, running on Windows 10. Set the Scope of the Search First, make … Read more

Adobe Creative Cloud: No Internet Connection

Environment OS: Windows 10 Pro v1909 Affected Programs: Adobe Creative Cloud, Microsoft OneNote Application: NordVPN (and other VPN services) Observation After connecting with a VPN, you have Internet access with your Web Browser, but: Adobe Creative Cloud Desktop will not connect, showing the error: “No Internet Connection” and displays the message: “You are offline. Some … Read more

How to enable AHCI in Windows 7 after installation as ATA

OS Windows 7 To enable AHCI (Advanced Host Controller Interface) after Windows 7 is installed with ATA mode, do the following: Start Windows 7 Run Registry Editor Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci Change the “Start” value from 3 to 0 Reboot and go to the BIOS immediately Set BIOS to AHCI The next time Windows 7 loads, … Read more

No Internet Access Because of Invalid 0.0.0.0 Network

The Gateway IP address for the default route, 0.0.0.0, should be the IP address of the Default Gateway/router for your current network. Open a Command Prompt, with admin rights, then type the following command, then press the Enter key: route print If the Gateway IP address for the default route, 0.0.0.0, has the wrong IP … Read more