Diagnostic

Adobe Creative Cloud: No Internet Connection

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Environment OS: Windows 10 Pro v1909 Affected Programs: Adobe Creative Cloud, Microsoft OneNote Application: NordVPN (and other VPN services) Observation After connecting with a VPN, you have Internet access with your Web Browser, but: Adobe Creative Cloud Desktop will not connect, showing the error: “No Internet Connection” and displays the message: “You are offline. Some … Read more

Determine MAC and IP Addresses of Devices on the Network

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Step 1: Ping the broadcast address on your network from any Windows machine. If your subnet is 192.168.1.x with a mask of 255.255.255.0, then you would ping 192.168.1.255. Don’t be concerned about the “Request timed out” messages. C:\Users\Demo>ping 192.168.1.255 Pinging 192.168.1.255 with 32 bytes of data: Request timed out. Request timed out. Request timed out. … Read more