Built-In Tools

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OS Windows 7

Problem Steps Recorder (psr.exe)

  • You can use Problem Steps Recorder to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click (called a screen shot). Once you capture these steps, you can save them to a file that can be used by a support professional or someone else helping you with a computer problem.

Reliability Monitor

  • An advanced tool that measures hardware and software problems and other changes to your computer. It provides a stability index that ranges from 1 (the least stable) to 10 (the most stable). You can use the index to help evaluate the reliability of your computer. Any change you make to your computer or problem that occurs on your computer affects the stability index.
  • Control Panel > System and Security > Action Center
    • Click Maintenance. Then, under Check for solutions to problem reports, click View reliability history.
  • Reference: How to use Reliability Monitor

BCDEdit (Boot Configuration Data Editor)

  • Boot Configuration Data (BCD) files provide a store that is used to describe boot applications and boot application settings. The objects and elements in the store effectively replace Boot.ini.

    BCDEdit is a command-line tool for managing BCD stores. It can be used for a variety of purposes, including creating new stores, modifying existing stores, adding boot menu parameters, and so on. BCDEdit serves essentially the same purpose as Bootcfg.exe on earlier versions of Windows

 

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