Determine MAC and IP Addresses of Devices on the Network

Step 1: Ping the broadcast address on your network from any Windows machine. If your subnet is 192.168.1.x with a mask of 255.255.255.0, then you would ping 192.168.1.255. Don’t be concerned about the “Request timed out” messages. C:\Users\Demo>ping 192.168.1.255 Pinging 192.168.1.255 with 32 bytes of data: Request timed out. Request timed out. Request timed out. …

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Export Device Drivers in Use by Windows

OS: Windows 8.1 Update 1 Application: PowerShell Reference: https://technet.microsoft.com/en-us/library/dn614084.aspx http://woshub.com/how-to-export-drivers-using-powershell-in-windows-8-1-u1/ Windows 8.1 Update 1 includes a new Powershell cmdlet, Export-WindowsDriver, that allows one to export all the installed third-party drivers from the Driver Store. Directories for each device driver will be created in the destination directory. The directory names will be based on the name …

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Unable to Upgrade Samsung Kies 3 for a Standard user account

Application: Samsung Kies 3 (v3.2.15024.8) OS: Microsoft Windows 8.1 Professional (64-bit) Device: Microsoft Surface Pro 2 Issue : Installing Samsung Kies 3 under a Standard user account completes without any errors. But, when you check Information > Kies Information, the version number is still the old version. During installation, UAC (User Access Control) does prompt …

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Microsoft Surface Pro 2: “No Battery Detected” Error

If your Microsoft Surface Pro 2 is displaying a “No Battery Detected” error, try the following: Turn off the Surface Pro 2 Hold the Volume Up and the Power buttons for 15 seconds. The Surface logo may flash, but continue to hold both buttons for 15 seconds. Release both buttons. Wait for 10 seconds. Turn …

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How to Add Camera Shortcut to Lock Screen on Samsung Galaxy S5

How to Add Camera Shortcut to Lock Screen on Samsung Galaxy S5 Adding the camera shortcut to the lock screen lets you open the camera app and take photos and videos without unlocking your device. On the Samsung Galaxy S5 do the following to add the camera shortcut to the lock screen: Open the Settings …

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Moving a OneNote Notebook to a Different Folder/Directory

These are the steps to move Microsoft OneNote notebooks to a directory/folder other than Documents on OneDrive (formally SkyDrive). In OneNote: Close the notebook you want to move. Right click on the notebooks name in the Notebooks panel, on the left side of the screen. On OneDrive website: Go to your Documents folder and create …

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Windows 8.1 Store Broker (wshost.exe): High CPU Usage

OS: Windows 8.1 System: Microsoft Surface Pro 2 Issue: “Store Broker” starts up by itself without accessing the Microsoft Store and uses 35% of the CPU. Solution Open Task Manager and end the “Store” and “Store Broker” tasks. Open File Explorer and go to the C:\Users\{User}\AppData\Local\Packages\winstore_cw5n1h2txyewy\LocalState directory, where {User} is the name of the user …

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Cisco VPN Client Installation Terminates With Error 28000

Program: Cisco VPN Client v5.0.07.0290 OS: Windows 8.1 Pro 64-bit Computer: Lenovo X220 Tablet After upgrading from Windows 8 Pro to Windows 8.1 Pro, the Cisco VPN NIC driver stopped working. The driver wouldn’t update via Device Manager. I uninstalled the Cisco VPN Client 5.0.07.0290 then rebooted the computer. When I tried re-installing the Cisco …

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Windows Store App: “Your PC isn’t connected to the Internet.”

OS: Microsoft Windows 8 Professional (64-bit) System: Lenovo ThinkPad X220 Tablet Symptom Network connectivity and Web browsing are working properly. Only the Windows Store App has a problem and displays the following message:  “Your PC isn’t connected to the Internet.” Solution Open a Command prompt Clear the Windows Store app cache by running: WSReset.exe The …

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