Wacom Intuos Pro: Multi-Touch Stops Working [Fix]

Environment OS: Windows 10 v1909 Device: Wacom Intuos Pro Pen Tablet S (PTH-460) – 2019 edition Wacom Driver Info: v6.3.38-2 Connection: Plugged into a built-in USB 3.0 port Observations The tablet stops responding to multi-touch input. The tablet responds to input from the Pro Pen 2 The tablet’s buttons & touch wheel continue to work …

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Adobe Creative Cloud: No Internet Connection

Environment OS: Windows 10 Pro v1909 Affected Programs: Adobe Creative Cloud, Microsoft OneNote Application: NordVPN (and other VPN services) Observation After connecting with a VPN, you have Internet access with your Web Browser, but: Adobe Creative Cloud Desktop will not connect, showing the error: “No Internet Connection” and displays the message: “You are offline. Some …

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GNU GRUB Menu: Change the Default Boot OS

Application GNU GRUB (GRand Unified Bootloader ) OS Lubuntu v18.10 (64-bit) (Linux) System Gateway NV78 After installing Lubuntu on a system where Windows 10 was already installed, the GNU Grub menu will be displayed when the system boots. Ubuntu/Lubuntu will be the default OS that will start automatically. If you prefer to automatically boot into …

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Fix MME Device Internal Error (Adobe Audition CC & Premiere Pro CC)

OS Windows 10 Professional v1809 build 17763.195 (64-bit) Application Adobe Audition CC 2019 Build 12.0.1.34Adobe Premiere Pro CC Issue When starting Adobe Audition, or Premiere Pro, the following error is displayed: Fix Exit from Adobe Audition and/or Adobe Premiere Open Windows Settings and select: Privacy Under “App permissions,” in the left column, select Microphone Turn …

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Unable to upgrade Samsung Smart Switch for a Standard User Account

Samsung Smart Switch is software used to transfer contacts, etc. to a new Samsung phone, synchronize Contacts with Microsoft Outlook, and/or backup the phone. This is a typical issue where the software was developed without testing as a Standard User as the primary account. Environment Application: Samsung Smart Switch v4.1.16102.12, v4.2.20061.8 OS: Windows 10 Professional …

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Unable to Upgrade Samsung Kies 3 for a Standard user account

Application: Samsung Kies 3 (v3.2.15024.8) OS: Microsoft Windows 8.1 Professional (64-bit) Device: Microsoft Surface Pro 2 Issue : Installing Samsung Kies 3 under a Standard user account completes without any errors. But, when you check Information > Kies Information, the version number is still the old version. During installation, UAC (User Access Control) does prompt …

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Microsoft Surface Pro 2: “No Battery Detected” Error

If your Microsoft Surface Pro 2 is displaying a “No Battery Detected” error, try the following: Turn off the Surface Pro 2 Hold the Volume Up and the Power buttons for 15 seconds. The Surface logo may flash, but continue to hold both buttons for 15 seconds. Release both buttons. Wait for 10 seconds. Turn …

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Windows 8.1 Store Broker (wshost.exe): High CPU Usage

OS: Windows 8.1 System: Microsoft Surface Pro 2 Issue: “Store Broker” starts up by itself without accessing the Microsoft Store and uses 35% of the CPU. Solution Open Task Manager and end the “Store” and “Store Broker” tasks. Open File Explorer and go to the C:\Users\{User}\AppData\Local\Packages\winstore_cw5n1h2txyewy\LocalState directory, where {User} is the name of the user …

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Cisco VPN Client Installation Terminates With Error 28000

Program: Cisco VPN Client v5.0.07.0290 OS: Windows 8.1 Pro 64-bit Computer: Lenovo X220 Tablet After upgrading from Windows 8 Pro to Windows 8.1 Pro, the Cisco VPN NIC driver stopped working. The driver wouldn’t update via Device Manager. I uninstalled the Cisco VPN Client 5.0.07.0290 then rebooted the computer. When I tried re-installing the Cisco …

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